Administrations, companies and public services, development agencies… Their main task is to take charge of and process efficiently the requests or files of their public: users, insured persons, citizens. En parallèle, les services publics doivent s’adapter à l’ère du digital et opérer une transition numérique pour répondre aux attentes des usagers en matière de services en ligne, mais aussi améliorer l’efficacité de traitement et la qualité de service délivrée pour redorer leur image
You want to make interactions with your users more fluid, facilitate their access to information and services, centralise the history and data collected, measure their level of satisfaction, benefit from a real guarantee as to the confidentiality and security of their data…Â Discover the Eloquant Customer Experience Cloud Platform, an extended Contact Centre and Voice of the Customer solution based on AI
Ministère des Armées, Ministère de l’Education Nationale, ANTS, CCI Paris IDF, Direction Générale des Douanes, OPCO, Conseils Départementaux du 38, 44 et du 64 , Conseils régionaux du Pas-de-Calais et de la Provence-Alpes Côte d’Azur, Ville de Montpellier, Association prévention routière … nous font déjà confiance pour les accompagner dans l’amélioration de leur relation client, et vous ?
Are you intrigued? Need to know more before taking the plunge?
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